Frequently Asked Questions
- 1 - 4 working days if we have stock
- Personalised items may take a bit longer, please ask us on the lead time
- For special imports, please drop us an email with your wedding date
We do not offer refunds on personalised or custom orders. For custom imported products, we also do not offer a refund as we are unable to return products to our international supplier. For standard stock items, we do offer a refund if returned in original condition. Refunds exclude courier fees and a handling fee may be applicable.